Changes are welcomed up until 48 hours prior to the booking. No refunds will be given under any circumstances although we may be able to move your booking under some circumstances.

Yes, we reserve the right to cancel any booking without refund if a guest engages in abusive, disrespectful, or threatening behavior towards our staff. We operate under a strict zero-tolerance policy to ensure the safety and well-being of our team. Any form of abuse, whether verbal or physical, will result in immediate cancellation of your booking and denial of further service.